Brief Profile
An academician, academic administrator and researcher, Dr. Deepti has a total experience of more than two decades with academia and industry. She is a Doctorate in Management (Consumer Behaviour and Tourism Studies) from Guru Jambheshwar University of Science & Technology, an Honours graduate in Economics from Delhi University, MBA from Lal Bahadur Shastri Institute of Management, Delhi, M. Phil. in Management from IGNOU and B. Ed. From Maharshi Dayanand University (MDU), Rohtak. She has worked extensively with management students, grooming them to achieve their dreams. Her areas of academic specialization are service operations management, consumer behaviour, marketing communications and marketing analytics & KPIs. Over the years, she has developed keen interest and expertise in academic systems, student engagement, outcome-based education and academic accreditation.
Dr. Deepti’s research interests lie in consumer behavior, service management: planning and operations, student engagement and corporate governance, wherein she has authored numerous papers. As a member of the Strategic Mentoring Board at Manav Rachna, she has been a part of numerous initiatives for industry-academia connect, notable among which are the Industry Immersion Programme for faculty members and training students and faculty members on real life use cases. She is a member of various University level committees, including the Executive Council and the Internal Quality Assurance Cell. As Dean of the School of Leadership and Management, her vision is to inspire and ensure continuous improvement, commitment and competence, driving excellence among students and the team at the school.